• Avoid Screenshots: This is only a low resolution image for screens and are not suitable for print.
• Save Photos as: TIFF, PNG, or JPEG format, but ensure it is saved at the highest quality setting to minimise compression.
• High Resolution: Aim for a resolution of at least 300 DPI (dots per inch) for print. This ensures that your image is sharp and clear.
• Avoid Compression: If using JPEG, avoid excessive compression, as it can degrade image quality.

You can order directly through our website. Just choose a design from our wide range. Personalise your chosen design by adding your specific details, verse, and images. Process your order by adding it to the cart and checking out securely. We then send you a proof by email for your approval.

We deliver Memorial Cards, Wallet Cards, Memorial Bookmarks, and Acknowledgment Cards all across Ireland, including:

* Memorial Cards in Dublin
* Wallet Cards in Cork
* Memorial Bookmarks in Galway
* Acknowledgment Cards in Limerick
* Memorial Cards in Belfast
* Wallet Cards in Waterford
* Acknowledgment Cards in Derry

Whether you’re in a city or a rural area, your order will be carefully packaged and delivered nationwide, including Northern Ireland.

Delivery is free across Ireland, including Northern Ireland for orders over €80.00.

For international shipping, please contact us directly and we’ll be happy to provide a quote based on your location.

Absolutely, please just select the “collection” option when checking out your shopping cart. Our business hours are 9:30am-5pm, Monday-Friday, closed for lunch from 1pm-2pm.

Yes, we do — and unlike many other providers, we offer custom design services free of charge. This includes up to three revisions within the original brief.
If further changes are needed beyond that, a small fee applies:
* €15.00 per proof for additional revisions within the original design
* €25.00 per proof for significant changes outside the original brief
We’re here to help you create something truly personal and meaningful.

All design proofs are supplied via email in PDF format for your review and approval within three working days of your order, and often the following day. This allows you to clearly view how your final product will appear before it goes to print.

We aim to create each design to the highest standard. Please note that some design elements – such as backgrounds, fonts, and colours – may vary slightly from what is shown on our website. These adjustments are often necessary to best suit your personalised content, and do not indicate an error in your order.
The design proof we provide is the most accurate visual representation of your final product. We encourage all customers to carefully review this proof, as it serves as the guide for your finished design.

Customers are responsible for notifying us of any corrections or changes needed before giving final approval for print.

Timely feedback is essential. Delays in approving proofs or requesting revisions are the customer’s responsibility and may affect production timelines.

When supplying a photograph, it must be high resolution (minimum 300 dpi). We understand that in some cases, only lower-resolution images may be available – especially for older photographs. We can often still work with these images, within reason, and will always do our best to enhance them. However, it’s important to have a realistic expectation that the printed result will reflect the quality of the original image.

We cannot offer refunds for poor print quality due to low-resolution images provided by the customer. Any photo editing work that is paid for will be done to the best of our ability to improve appearance, but edited photos are strictly for use on our products and will not be supplied separately.
If you’re unsure whether your photo is suitable, feel free to contact us by email before placing your order.

Orders can only be cancelled within three hours of being placed and only if no design work has begun. All cancellation requests must be made in writing by email to info@creativememorialcards.ie.

If a cancellation request is received after a design proof has been sent, a partial refund may be offered at our discretion. This refund is based on the time spent working on your order. If multiple proofs have been created, this will also be taken into account when calculating the refund amount.

If your order has already been partially or fully printed, the full order amount will still be charged.

Absolutely. You can order additional cards at any time. However, if you think there’s a chance you may need more, we recommend ordering the next quantity up from your estimate – this is often more cost-effective than placing a separate re-order later.

For original orders over €200, we offer a discount on any re-ordered cards. Smaller orders will be charged according to our standard price list.

Our cards are printed on high-quality 350gsm bond, which produces vibrant colours and enhances photo details beautifully.
350gsm is the most commonly used weight for cards – it is flexible and bends easily but will not fold cleanly unless it has been creased.
With the exception of our acknowledgment cards, all of our memorial card products including folded memorial cards, memorial bookmarks and wallet cards are finished with a high quality gloss laminate for added sheen and durability.

Yes, white envelopes are included as standard with all of our memorial card orders. Should you order the same amount of folded memorial cards and acknowledgment cards, we will include a single quantity of A6 white envelopes for the insertion of both. Should you order different quantities of different products, separate quantities of appropriate sized envelopes for each product will be included.

Here are the standard sizes for our products:

* Memorial Cards: 105 x 74 mm when closed, 148 x 105 mm when open
* Memorial Bookmarks: 195 x 55 mm
* Memorial Wallet Cards: 55 x 85 mm (approximately the size of a business card)
* Acknowledgment Cards: 105 x 148 mm (A6 size, or a quarter of an A4 sheet)

We include a small, subtle line of text with our website name and phone number on the back of each card. This will be clearly visible on the design proof you receive.

If you’d prefer not to have this included, just let us know — we’re happy to remove it on request, no questions asked.

Yes, we can crop and enhance the photos you provide, depending on the image quality, resolution, and specific requirements.

If you have particular edits in mind, please include your requests when placing your order or contact us directly. We’ll be happy to review your photo and let you know what’s possible. We always do our best to offer suitable options and achieve the best result for your design.

Yes, we can include extra photos free of charge. Whether you’d like to feature a couple of photos of your loved one on different pages, or you’re looking for a fully custom design with a background of your choice, we can accommodate your wishes.

If you’d like a completely personalised layout, please place your order using the “Personalised” thumbnail within the relevant product category.

Yes we can if you wish to post them to us, however, we strongly recommend sending unframed copies only, not original photos, as we cannot take responsibility for any loss or damage that may occur in the postal system. Your copies that you send to us will be returned with your order.

If you prefer to send photos by post, please mail them to:

Creative Memorial Cards
25 Clonard Rd,
Westpoint Business Park
,
Wexford,
Y35 X997

You can also upload your digital photos directly on our website during the ordering process, or you can email them to us at info@creativememorialcards.ie.

Ordinarily our turnaround time to issue a digital proof is up to three working days, and then up to another five working days to produce the cards once proofing is approved.

However, in the event that you require your cards more urgently, we will do our best to accommodate you if our workload allows for it. This will be subject to an additional express fee depending on timeline and complexity of the work required. We ask that you please contact us before ordering to discuss this with us.

If you notice any issues with your order, please notify us immediately in writing via email. This helps us keep a clear record of the matter until it is fully resolved.
In some cases, we may ask you to return the cards for inspection. Rest assured, we will work as quickly as possible to address the issue and assist you with your order.

Please contact us immediately via email and we will quickly get clarity and offer assistance. We recommend contacting us prior to ordering to let us know if you have a particular deadline and we will confirm whether this can be met. We will always endeavour to accommodate our clients’ requests, however there may occasionally be time constraints which make this unfeasible.

Screens and printed images are fundamentally different. A screen displays images using light that it emits directly, while a printed image reflects the surrounding (ambient) light. Because of this, colours and brightness can sometimes appear slightly different between your on-screen proof and the final printed product.

Please note that colours may appear differently on your screen compared to the final printed product. Every monitor, phone, and tablet displays colours in its own way due to differences in brightness, screen settings, resolution, and colour calibration. Even the browser you use can affect how colours are shown.

For this reason, we cannot guarantee that the colours you see on your screen will exactly match the printed version. In most cases, any difference is minimal and not noticeable, but we want to be transparent that slight variations can occur.

Please also be aware that we cannot guarantee an exact colour match for any reprints. This is because printing inks are replaced and recalibrated regularly. We will always do our best to match the original colours as closely as possible.